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Shipping & Delivery Policy

http://ionxinternational.com/ is committed to excellence, and the full satisfaction of our customers. http://ionxinternational.com/ proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.

Shipping

All orders for our products are processed and shipped out in 4-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Wrong Address Disclaimer

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

Shipping Rates & Timing

Iishraq Electronic International Private Limited has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.

Undeliverable Orders

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

Free standard or ground shipping: This is estimated at 5 - 10 business days for the 48 contiguous U.S. states, and may be longer depending on weather conditions or carrier delays.

Free or discounted shipping for customers who pay with a store credit card: Applies to customers in good standing with a Iishraq Electronic International Private Limited credit card. Other conditions may be required to redeem this offer (e.g. minimum cart order, or qualifying products only, etc.).

Lost, Stolen, or Damaged Orders

First, we sincerely apologize for the inconvenience this may have caused. We want your experience at http://ionxinternational.com/ to be positive. If your order has arrived damaged, or has been stolen or lost in transit, please contact us at care.ion@iishraq.com immediately so we can look into the matter for you. We will resend the product is your claim can be validated. Delivery partner name -- DTDC courier

Return Return Requset Days

Iishraq Electronic International Private Limited allows you to return its item (s) within a period of 7 days. Kindly be advised that the item (s) should be returned unopened and unused.

Out Of Stock Item Process

Iishraq Electronic International Private Limited has the following options in the event there are items which are out of stock, Wait for all items to be in stock before dispatching.

Acceptance

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

Contact Information

In the event you have any questions or comments please reach us via the following contacts:

Email - care.ion@iishraq.com

Phone : +91 9163459111

Address : Ground floor, 63 Neheru Colony, Kolkata - 700040, West Bengal